I like to talk and that's what I did. That was a little more intense and consisted mostly of behavioral-based interview questions. A good place to work, but did not see the opportunities for advancement as it was perceived when I started with the company. Work life balance could be better. Decent place to work.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. Capital One promotes a drug-free workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
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Now back to work from home jobs. The desire to minimize customer effort while showing a high level of passion and energy when problem solving on behalf of the customer will be essential. You will also be asked to assure speedy resolution of issues by using well defined critical thinking skills.
Associates will be responsible for primarily fielding inbound calls, answering questions, providing an unmatched customer experience, and handling customer concerns through one call resolution.
Associates will also utilize a variety of systems and tools to efficiently service the needs of the customer and will inform and educate customers to help them make well-informed decisions essential to utilizing their credit card in this ever growing digital world. Hiring in Virginia and and Florida for Now. How We Make Money Online will stay on top of this story and will alert you as soon as new states are added by Capital One. Please subscribe to our email list and we will alert you as soon as first class work from home jobs become available.
Success in this role requires the following. Virtual Servicing Associate Work at Home additional expectations. Please use the job application links below to apply;. Work from home jobs can give you a great opportunity to make extra money from home. More Work from Home Ideas. Work from Home Jobs in California.
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See Website for more tips on how to make money online! Virginia and Florida are the two states that I see posted most often for the work from home positions. Sometimes there are openings in Delaware and possibly other states, too. You need high speed internet with a hard-wired connection and a land line phone. Your internet connection and phone line may only be used for Capital One's purposes during your scheduled work hours. I read on Glassdoor where one work from home employee for Capital One stated that all the computer equipment she needed to do the job was supplied to her by Capital One.
Capital One will have different schedules you can choose from. You'll get to pick one after you receive a formal offer letter from them.
You work 30 hours per week, and once your schedule is decided, it's considered a one year commitment, so you will probably not be able to change it for a year once it's set. After you fill out the application, you do a phone call test. Then, after that there are numerous interviews and a mock call. It can take several weeks before you are officially done with the application process from the time you start it.
I found some great information here at Glassdoor regarding the interview process for Capital One's work from home employees. This time, the work from home forums did not turn up much information for me when researching Capital One's work from home jobs. But Glassdoor has been a treasure trove of information! Tip — If you are researching a company, always check Glassdoor in addition to searching the forums.
Lots of times you'll find exactly what you need there. Most of what I've read about the work from home customer service positions at Capital One has been good.
People feel they are fairly compensated and enjoy the benefits plus being able to work at home. There were some mentions of occasional tech difficulties and also the training materials being a lot to take in, but the general feeling is pretty positive. Go here to read reviews of the customer service positions at Capital One on Glassdoor.
Keep in mind that some of these reviews actually most of them are from people working at one of the locations, so keep your eyes peeled for the reviews where people mention working at home. This page should take you to the currently open positions. I recommend trying out a subscription to FlexJobs if you are looking for more legit work at home opportunities. I have been a member for two years, and I love it. Each listing is hand-screened so the company is able to guarantee no scams.
Interviews for Top Jobs at Capital One
Capital One Work From Home Specifics Pay Salary information for Capital One on Glassdoor indicates that customer service reps make in the neighborhood of $27K per year, and one person on Glassdoor who had just been hired for the work from home position in August of this year stated she would be making $ per hour. Investment products are offered by Capital One Investing, LLC, a registered broker-dealer and Member FINRA/SIPC. Investment advisory services are provided by Capital One Advisors, LLC, an SEC-registered investment advisor. Insurance products are offered through Capital One Agency, LLC. Work At Home Customer Service Representative Interview candidates at Capital One rate the interview process an overall positive experience. Interview candidates say the interview experience difficulty for Work At Home Customer Service Representative at Capital One is average.