Skip to content

Home Shopping Network

All calls for both sales and customer service positions are inbound. See Our Latest Jobs. Qurate Retail Group formerly Liberty Interactive. This corresponded to the front row of order takers in the HSN Studio at the Levitz Center so named as the location was a former Levitz furniture store in Clearwater, Florida. Good benefits, friendly co-workers, clean campus and environment. After several months, this system was no longer adequate and HSN entered a phase where a phone system from GTE was used.

HSN offers an innovative and collaborative workplace where having fun while getting the job done is a brand standard. New adventures are created every day in Customer Care, Marketing, Merchandising & Planning, Digital, Technology, Television and more.

boundaryless opportunities

No one better than anyone. Generous PTO, flexibility with trading schedules with others, decent product discounts, majority of the customers are super friendly, no commute or work clothes required. Be consistent with policies and transparent with the many changes. Awesome benefits , work from home, flexible hours. Back to back calls, some not very nice customers, slow system. HSN cares about their employees and offers great benefits. Tough to find upward motion with the QVC buy out.

Unease with the future of the Florida location. Good benefits, friendly co-workers, clean campus and environment. Customer service can get tiring and may want something more exciting to do.

Working from home, PTO, cheap but good health insurance, pay, overtime. If you love fast paced work environments, HSN is perfect! I loved the fast environment and always having different and new weeks. Can be frustrating when you have other priorities to manage.

Your response will be removed from the review — this cannot be undone. This will replace the current featured review for targeted profile.

Are you sure you want to replace it? View All num of num Close Esc. How does your company compare? Get a free employer account to respond to reviews, see who is viewing your profile, and engage with your candidates. Follow Add a Review. Close Your trust is our top concern, so companies can't alter or remove reviews. In June , HSE ceased to operate. In , the company launched a website, HSN.

In an attempt to engage with younger consumers in , HSN produced a episode online video series, Faces of Beautiful You , which follows three young women who find solutions to many of life's problems through HSN's beauty products. The campaign included a Facebook widget , character blogs, and profiles for the three main characters on Twitter , MySpace, and Facebook. Bud Paxson died on January 9, In August , HSN launched a high definition simulcast feed, which broadcasts in the i resolution format.

When the HD channel launched, the network had a different presentation than most HD channels, choosing to present content on the standard definition feed using a left cut of the HD image rather than taken from the center of the screen within the standard 4: As of February , the standard definition channel is now merely downscaled at the provider from the HD feed rather than having a devoted channel for 4: HSN launched a companion channel, HSN2 , on August 1, , which acts as a timeshift channel carrying tape-delayed presentations of products and programming.

Dish Network has carried it since launch. In , HSN purchased a number of low-power television stations and began operating the service 24 hours a day as Home Shopping Spree. In , the name was changed again to America's Jewelry Store to reflect a switch to selling exclusively jewelry. This incarnation met with limited success, and as a result, in , the selection was expanded to include all of HSN's inventory categories, with the word "Jewelry" being removed from the network's name.

The network went off the air in April Petersburg, Florida , which houses its corporate headquarters, studio and broadcasting facilities. HSN broadcasts 24 hours a day, days a year. On Christmas , a mix of special programming airs from Christmas Eve afternoon until midnight on December The show allowed members of the staff to go on camera with their families to say hello to relatives back home.

In , The HSN brand is no longer named on screen, but they used the shopping channel's name. Italia when this acronym intended the television channel Home Order Television. HSN National started life with a standard rotary phone system that concentrated calls to the front of the queue.

This corresponded to the front row of order takers in the HSN Studio at the Levitz Center so named as the location was a former Levitz furniture store in Clearwater, Florida. After several months, this system was no longer adequate and HSN entered a phase where a phone system from GTE was used. HSN claimed that the systems' inability to handle the high call volumes resulted in a loss of business. Both parties settled out of court. The Rockwell corporation's Galaxy line of switches was used for the current call center as well as the new locations in St.

HSN has an in-house call center in St. Petersburg, Florida, which mostly handles customer service calls. HSN also employs several hundred customer service representatives from work at home positions who take calls and place orders via HSN's customer service intranet.

HSN also contracts call centers to handle its sales calls especially when HSN is broadcasting shows with highly popular items. This system allowed customers to place orders through the IVR rather than an agent. The product made use of an Intel PC chassis and Dialogic boards for call termination. As the system also needed to communicate with the Burroughs mainframe, it used a serial connection to communicate with the online application. While PSi had off-the-shelf components, it required a great deal of customization to create scripts and interface with the order entry system.

Once released, the system was branded TOOTIE after the bicycle horn that show hosts used to help excite the audience and was the network's mascot up until the mids. As the size of HSN's call center kept increasing, it decided to create a new IVR platform that could handle more load. This platform was installed in HSN's new facility and could handle a large number of T1 lines each T1 has a capacity of 24 separate callers. This system was dubbed Tootie II internally. From Wikipedia, the free encyclopedia.

This article needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. September Learn how and when to remove this template message. Retrieved 23 August How I Did It: Lessons from the Front Lines of Business.

Navigation menu

Shopping made easy and fun. Shop our online assortment of exclusive products and top brand names from the comfort of your home. See what's new at HSN! Search Results - Jobs Found Filtered by: Seasonal Full Time Work at Home Service Representative - (Dade County) Please apply to the closest location. Find out what it takes to work from home for the Home Shopping Network, including details of HSN career benefits and the application process.